Shipping Policy
Thank you for shopping with Binte Hawa Collection. We are committed to delivering your order quickly and securely.
Order Processing
- All orders are processed within 24–48 hours after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been processed and dispatched, you will receive a confirmation message along with tracking details (if available).
Delivery Time
Nationwide Delivery (Pakistan)
- Estimated delivery time is 3–5 business days after dispatch.
- Delivery times may vary slightly depending on your location and courier service availability.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping promotions may be offered from time to time and will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp, allowing you to monitor your shipment status.
Delivery Delays
While we strive to meet our delivery estimates, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service interruptions
- Remote delivery locations
- Unforeseen circumstances beyond our control
We appreciate your patience in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Binte Hawa Collection is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or incorrect information, additional shipping charges may apply for re-delivery.
Damaged or Missing Orders
If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.
To help us resolve the issue quickly, please provide:
- Order Number
- Photos of the package and product (if damaged)
- Description of the issue
Contact Us
For any shipping-related inquiries, please contact us:
Binte Hawa Collection
📧 Email: aqibazhar359@gmail.com
📞 Phone: +92 303 2341335